A nice touch is a handwritten note along with the deposit refund check. There are many places that you can have cards printed inexpensively. It's especially nice if you have the card printed with a photo of your property. And don't forget to include your contact information so your guests can easily refer back to your note when looking to book their next getaway. © Christine Karpinski 2006

How to Encourage Repeat Renters    Having a past renter come back to your vacation rental property makes good business sense.

After Your Vacation Rental Guests Say, "I Would Like To Book Your Property"    The next steps in the booking process.

Checklist for Responding to Vacation Rental Inquiries    Be sure your email includes all the necessary information before clicking send.

Seal More Bookings with Your Inquiry Responses    Learn when to say yes, when to say no, and when to just pick up the phone!

Guidelines for Communicating with Renters    Learn how to create thorough rental agreements, directions, and inquiry responses.

How to Receive Faxed Rental Documents Without A Fax Machine    Don't have a fax machine? Send and recieve faxes using your computer.

How to Respond To Inquiries    Fast, professional response can help ensure that your property is the one visitors book.

How to Receive Inquiries    You've posted your listing. Now what? Answers to the most commonly asked questions.