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  Policies & Procedures , Sample Vacation Rental Deposit Refund Letter (Asking for Review)  
 
     
Sample Vacation Rental Deposit Refund Letter (Asking for Review)

Sample thank you letter asking renters to leave a review.
 
When you're making contact with a guest to refund a security deposit, it's perfectly acceptable to ask them to submit a review. These guests likely treated your property well and enjoyed their stay, so it doesn't hurt to remind them about your online guestbook. It helps to provide the link to make it as easy as possible for your renters.

 

Your name
Your address
Your City, State, Zip
Your Phone Number
Your email address
Your webpage address http://your website address.com

Today's date

Dear Mr. and Mrs. Guest,

Thank you for choosing our home for your vacation in [your area]. We hope that you had a pleasant stay. We appreciate that you took such great care of our home while you were there. Enclosed you'll find your [deposit amount] deposit refund.

We would be honored if you would share the experiences from your stay with other guests. Please leave your comments and a review of our home via our website, www.HomeAway.com/12345 and click the link that says “write a review.”

Looking forward to accommodating you and your family for your next vacation.

Thanks Again!

[Mr. and Mrs. Vacation Home Owner]


Related Tips header

 Why reviews matter.

Reviews: Why They Matter and How to Handle Criticism Think back to the last time that you made a big purchase: Did you seek opinions from other customers before making a decision?

 Creating thorough rental agreements, directions, and inquiry responses.

Guidelines for Communicating with Vacation Renters Learn how to create thorough rental agreements, directions, and inquiry responses.

 Preventing damage to your property by keeping damage deposits and charging fines. Obtaining Feedback from Your Vacation Home Renters Easy ways to encourage your guests to provide constructive criticism
 Guidelines for handling security deposits.

Security Deposit Guidelines for Vacation Rentals Helpful guidelines to follow for handling deposits for your rental.

© Copyright, Christine Karpinski 2007, u.090714.cc