• #1 NEVER mark your calendar until it's booked! Booked means having a legal and financial commitment (deposited money and signed rental contract) in hand. 

When a renter calls, if they cannot commit, make it clear to them that you don't hold the dates until you have their money. This will give them the sense of urgency to get their check to you right away. 

• #2 Accept credit cards. Take the credit card number upon booking. This alleviates the time delay of waiting for payments mailed.  Don't forget to require the renter to sign and fax back the contract within 24 hours. Be clear that the signed contract and deposit is what officially holds the reservation.

© Christine Karpinski 2006

Considering accepting credit cards? HomeAway has merchant account plan especially for vacation rental owners.  Learn more about credit card processing or sign up for a HomeAway merchant account.

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How to Handle Payments for Far-In-Advance Bookings    Consider adjusting your cancellation policy for vacation rentals nine months or more in advance.

Checklist for Creating a Thorough Rental Agreement    Use this checklist to sort through your own rental agreement and be sure you have all the necessary clauses.

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Why You Shouldn't Hold Time for Vacation Renters    Your vacation rental property is a hot commodity. Why hold it for an uncertain renter?

The Importance of Keeping Your Bookings at Your Fingertips    Don't miss a booking. Know if you have rental dates available when a renter calls.

How To Avoid Cancellations from Vacation Rental Guests    The best way to avoid a cancellation: Don't book a reservation without having money in hand.

Christine's Blog: Updating Your Rental Agreements (12/11/07)    Christine make a few alterations to her rental contracts.