Search Go
   Home       Vacation Rentals Search       About HomeAway       Owners       Sign In       Help   
   
Search Community
Go
Browse
Top 10 Articles
Services & Tools
HomeAway Sites
Quick Reference Links
Sample Forms
FAQs
  Policies & Procedures , Sample Hurricane Policy for a Vacation Rental Property  
 
     
Sample Hurricane Policy for a Vacation Rental Property

It's important to have established hurricane and storm policies for your renters.
 

I personally think it's only fair to offer a refund to guests renting your vacation rental property if a mandatory evacuation is given. BUT if it just rains due to tropical storms-- sorry, no refund: I cannot guarantee the weather.

Here is a recommended hurricane clause (as always, be sure to run this by your attorney for review):

HURRICANE OR STORM POLICY - No refunds will be given unless:

a. The National Weather Service orders mandatory evacuations in a "Tropical Storm/Hurricane Warning" area and/or

b. A "mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning" area of residence of a vacationing guest. The day that the National Weather Service orders a mandatory evacuation order in a "Tropical Storm/Hurricane Warning," area, we will refund:

    1. Any unused portion of rent from a guest currently registered,
    2. Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten their stay, to come in after the Hurricane Warning is lifted; and
    3. Any advance rents collected or deposited for a reservation that is scheduled to arrive during the "Hurricane Warning" period.

© Christine Karpinski 2006



Related Tips
VRBO Listing Critique: Beech Tree Cottage (Sag Harbor, NY)  
 With a little tweaking to the headline and photos this VRBO listing could be great.
HomeAway Listing Critique: TurtleCon (Kiawah Island, SC)  
 This listing faces the challenge of advertising a multi-unit home.
Problem Solving: The Key to Smoothly Renting Your Vacation Home  
 When considering whether or not to rent their home, a lot of vacation homeowners worry about how to handle the problems that may arise.
Establishing a Clear Refund Policy for Your Vacation Rental Guests  
 Protect both yourself and your renters by creating a clear refund and cancellation policy for your vacation rental home.
How to Handle Payments for Far-In-Advance Bookings  
 Consider adjusting your cancellation policy for vacation rentals nine months or more in advance.
How To Avoid Cancellations While "The Check Is In The Mail"  
 Steps which should help avoid turning away valuable bookings from vacation rental guests while you're waiting for a “check in the mail."
The Top Ten Things You Should Have In Your Vacation Rental Rules  
 A good rental policy can go a long way toward protecting you and your renters from common vacation rental “disasters."
Sample Vacation Rental Lease, Agreements & Contracts  
 Two sample rental contracts, leases or agreements, a rental invoice or confirmation, and a credit card authorization form that you can use for your vacation rental guests.
Why You Shouldn't Hold Time for Vacation Renters  
 Your vacation rental property is a hot commodity. Why hold it for an uncertain renter?
The Importance of Keeping Your Bookings at Your Fingertips  
 Don't miss a booking. Know if you have rental dates available when a renter calls.
How To Avoid Cancellations from Vacation Rental Guests  
 The best way to avoid a cancellation: Don't book a reservation without having money in hand.
Christine's Blog: Updating Your Rental Agreements (12/11/07)  
 Christine make a few alterations to her rental contracts.