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10 Things to Include in Your Directions for Your Vacation Rental Guests
When creating the pre-arrival packet for your vacation rental guests, don't forget to include these things.
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1) Your physical property address. You'd be surprised how many vacation rental owners give step-by-step directions without noting the exact address.
2) Directions to the nearest grocery stores, attractions, hospital/clinic, and 24 hour pharmacy. When writing these directions, don't forget to tell your guests which way to turn out of your driveway. Also consider including directions and schedules for local religious services.
3) Detailed arrival and departure instructions.
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4) Trash pickup and recycling information.
5) Items that you recommend guests bring. Give a detailed list of all of the items in your home (hair dryer, iron, etc.). This will help your guests know what to pack.
6). Items that you supply (starter pack of paper products but not a full week's supply). Be sure to remind them what items you do not supply (beach towels, beach chairs, laundry detergent, etc.).
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7) Who to contact in case of an emergency. Include a list of your phone numbers, as well as, those of your housekeeper or maintenance person. Nothing is more frustrating to a renter than having something go wrong and not being able to reach anyone to fix it.
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8) Tap water information. Does the well water at your cabin rental give off an unpleasant odor? If your tap water may be unpleasant to some guests, explain this in your directions and suggest that your renters stock up on bottled water.
9) Tips for energy conservation. It's never a bad idea to gently remind your guests to turn off the lights and lower/raise the thermostat if they're going to be out of your cottage or condo for the day.
10) Directions for how to use your door lock or lock box.
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