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Guidelines for Communicating with Vacation Renters
Learn how to create thorough rental agreements, directions, and inquiry responses
When communicating with your guests, it's important to be thorough, not only to provide them with all the information they need for planning their trip, but also to reduce questions or confusion down the road. Inquiry responses are your first form of communication with renters, and this is your opportunity to sell your home and your area, and to avoid ambiguity with dates and rates. Once the booking is completed, a solid rental agreement will allow you to outline your rental rules and policies, and a thorough set of directions will show your guests that you want to help them make the most of their vacation.


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What tips do you have for communicating with renters?
"I try to respond to inquiries as they come into my inbox. I like renters to know that I value them as guests." Aaron H., Toronto.

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