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Helpful how tos for handling interactions with your vacation rental guests, including screening guests, avoiding cancellations, getting keys to renters, accepting payment, solving problems, converting more inquries to bookings, and more...
June's Top Vacation Rental Owner Tips  
The best owner-submitted tips from the past month
May's Top Vacation Rental Owner Tips   
The best owner-submitted tips from the past month
Obtaining Feedback from Your Vacation Home Renters  
Easy ways to encourage your guests to provide constructive criticism
Preventing Fires in Your Vacation Home  
Compliance with fire safety laws is an important part of protecting your business.
Renting Your Vacation Home to Members of the US Armed Forces  
Advice for how to handle renting your vacation home to members of the US Armed Forces.
Responding to Inquiries: Should You Call or Email?  
Vacation rental owners often ask whether it's best to call or email. Here's what we think.
Seal More Bookings with Your Inquiry Responses  
Learn when to say yes, when to say no, and when to just pick up the phone!
Should You Accept Credit Cards from Your Vacation Rental Guests?  
For many renters, the deciding factor of which property to rent might just come down to the one that accepts credit cards.
Six Reasons To Accept Credit Cards from Travelers  
More than a just convenience for your renters-- it makes your life much easier!
The Different Types of Vacation Rental Travelers  
A light-hearted look at the easy-to-book travelers, the tough-sells, and the ones to avoid altogether.
The Importance of Keeping Your Bookings at Your Fingertips  
Don't miss a booking. Know if you have rental dates available when a renter calls.
The Pros and Cons of Accepting American Express from Vacation Rental Guests  
Should you accept Amex? The pros and cons.
The Pros and Cons of Accepting PayPal from Vacation Rental Guests  
The pros and cons of accepting PayPal.
The Pros and Cons of Renting To College Students  
Here are some considerations to take into account when deciding whether to welcome young renters.
Three Easy Ways To Get Keys To Your Vacation Renters  
How do you get keys to guests staying in your vacation rental property?
Three Perspectives on Accepting Pets at Your Vacation Rental  
A fun take on the reasons you want or may not want to allow pets in your vacation home.
Top 10 Responses When Friends Ask to Stay at Your Vacation Property  
Some serious and sarcastic responses for friends looking to stay in your vacation home.
Top Ten Things Vacation Rental Owners Should Know About the Average Traveler  
What the typical traveler is looking for when they search for a vacation rental.
Trust Your Instincts: 10 Lines From Renters That Should Raise a Red Flag  
A lighthearted take on a few conversations with prospective renters that should make you pause and contemplate a bit before accepting their booking.
Turning 25: Time to Book a Vacation Rental  
Another reason why 25 is a milestone birthday.
Weddings and Events at Your Vacation Rental Property  
Tips for how to handle a group event at your vacation home.
What to Do When Vacation Rental Guests Get Locked Out  
You get the phone call, "We went to the beach, a big wave hit, I lost my keys." What do you do?
When Do Your Guests Form Their First Impressions?: Part 1  
Hint: It's not when they first arrive at your home.
When Do Your Guests Form Their First Impressions?: Part 2  
Part two discusses the importance of full disclosure, how to avoid check-in day surprises, and the biggest mistake you could be making.
When Do Your Guests Form Their First Impressions?: Part 3  
In part three, we tackle professionalism, how to win the hearts of travelers, and how to dazzle your guests upon arrival