Policies & Procedures

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Policies & Procedures

Helpful tips for vacation rental owners about the process of renting vacation homes, including sample rental agreements, guidelines for security deposits, what to include in your directions, how keep organized, sales tax info, and more...

10 Less-Obvious Things to Include in Your Vacation Home Directions
Help renters be fully prepared for their stay at your home by going the extra “mile” for your vacation home directions.

10 Things to Include in Your Directions for Your Vacation Rental Guests
When creating the pre-arrival packet for your vacation rental guests, don't forget to include these things.

4 Reasons to Create a Property Inventory for Your Vacation Home
Having a clear inventory of which items you have in your vacation rental property is very important.

Accepting Credit Cards from Vacation Rental Guests
Learn why you should accept credit cards from renters and your various options for securing payment.

Accepting Nightly Stays at Your Vacation Rental
Think outside the “weekly box” and consider accepting weekend bookings at your vacation home.

Checklist for Creating a Thorough Rental Agreement
Use this checklist to sort through your own rental agreement and be sure you have all the necessary clauses.

Checklist for Creating Comprehensive Directions for Your Renters
Use this checklist to make sure you aren't leaving out any important information for your guests.

Easing Your Renters' Minds During an Economic Downturn
Before you and your guests start to panic, learn how to work with your renters'; financial concerns and keep your bookings strong.

Establishing a Clear Refund Policy for Your Vacation Rental Guests
Protect both yourself and your renters by creating a clear refund and cancellation policy for your vacation rental home.

Establishing Strict Check-in and Checkout Times for Your Vacation Rental Guests
Avoid potential conflicts and problems for your housekeeper and vacation rental guests.

Evictions & Short-Term Rentals: How to Be Proactive and Prepared
Evictions are by far one of the scariest things that comes to mind when dealing with your vacation rental property.

Get Organized: 12 Ways to Simplify Your Vacation Rental Life
Tips for more confidently handling any problems that arise at your vacation rental.

Gratuity for Your Vacation Rental Housekeeper
Determine a clear gratuity policy to communicate to guests and your housekeeper.

Hot Tub Rules for Your Vacation Rental Property
Suggestions for rules to post to keep your guests safe, your neighbors happy, and your hot tub clean.

How to Accept Payments from Your Vacation Rental Guests
Establishing a clear payment policy turns the challenges of financial transactions into major rewards.

How to Accept Security Deposits by Credit Card for Your Vacation Rental
How to handle deposit payments from your vacation rental guests via credit card.

How To Avoid Cancellations While "The Check Is In The Mail"
Steps which should help avoid turning away valuable bookings from vacation rental guests while you're waiting for a “check in the mail."

How to Avoid Checking Account Fraud When Accepting Payment from Vacation Renters
Things to consider when sending a deposit refund by check.

How to Avoid Double-Booking Vacation Rental Guests
Tips for preventing every vacation rental owner's biggest fear.

How to Avoid Early Arrivals at Your Vacation Rental
How to alleviate the problem of guests checking in early.

How to Convert a Word Document to a PDF
Tips for changing your contracts, receipts, and invoices into PDF files.

How to Deal with the Two Most Common Guest Complaints
The good, the bad and the ugly: How to handle the two most common vacation rental guest complaints.

How To Dispute Your Vacation Home Property Taxes
Learn how to investigate and possibly lower your property taxes.

How to Enforce a No-Smoking Policy in Your Vacation Home
Tips for keeping your vacation rental property smoke-free.

How to Handle Payments for Far-In-Advance Bookings
Consider adjusting your cancellation policy for vacation rentals nine months or more in advance.